In the event that Samsung is unable to repair your product, Samsung may at, its discretion, either exchange your existing product with a replacement product or provide you with a refund.
If the Existing Handset which you are proposing to provide to us does not meet the Minimum Requirements, then we, or the third party company we use to inspect the Existing Handsets (MTR Group Limited) will contact you and notify you of this within 10 days.
Arriving with Samsung’s state of the art Ecobubble technology stains are removed, clothes are cleaner and the whole process is more economical and efficient. We use cookies to allow us and selected partners to improve your experience and our advertising. We've found the Samsung WD6800 once in our price comparison database. MTR will contact you advising how much surcharge is due (depending on the extent your Existing Handset does not meet the minimum requirements) and how to make payment in these circumstances.
Please note that we inspect all Existing Handsets which are provided as part of the Trade In Programme.
Please ensure that you back up any photos, files and other data which you have stored on the Existing Handset, and remove the sim card and memory cards before providing the Existing Handset to us. Full T&Cs apply, please see:Look for the number in a general “About Phone” section in settingsYou will be provided with prepaid return packaging materials to allow for the safe provision of your Existing Handset to us. Sorry, there is insufficient stock for your basket.Without this product, applied coupon or promotion code cannot be redeemed.Terms and Conditions for Refurbished Products – Employee Offer*Participating retailers only. Full T&Cs apply, please see:No signs of screen burn, ghost imaging, discolouration, coloured hues or image retentionYou will be provided with prepaid return packaging materials to allow for the safe provision of your Existing Handset to us.
You must ensure that the handset is provided to us within 7 days of receiving your New Handset. If the Existing Handset which you are proposing to provide to us does not meet the Minimum Requirements, then we, or the third party company we use to inspect the Existing Handsets (MTR Group Limited) will contact you and notify you of this within 10 days. If the Existing Handset which you are proposing to provide to us does not meet the Minimum Requirements, then we, or the third party company we use to inspect the Existing Handsets (MTR Group Limited) will contact you and notify you of this within 10 days.
If your Existing Handset does not meet the Minimum Requirements, a surcharge of up to £100 will be payable to MTR Group Limited.